Sign up for our Apotheca Society membership subscription to receive your favourite Welb products every month! Apotheca Society members enjoy a discount on every order and get early access to new product releases, as well as exclusive perks.

Managing your subscription is simple: just log into your account to skip a month, change the delivery frequency, change delivery address, or even gift a shipment if you’re away?! you can also cancel at any time.

You can manage your account and subscription anytime from your Account page. Click “Manage Subscriptions” under Account Details to update your shipping address, adjust delivery frequency, pause or skip an order, update payment details, and more - all in just a few clicks.

It’s super easy to manage your subscription on your account page. If you still have any questions, please reach out to our customer support team via the contact us form, or alternatively email us at hello@welborganics.com

We currently ship to customers within the United Kingdom, European Union, United States and Canada.

Once your order is placed, we may not be able to edit the items or cancel the order, as we aim to fulfil orders as quickly as possible. If you have any questions, please reach out via the contact us form. While we can’t guarantee changes or cancellations, we’ll do our best to assist you.

We aim to process all orders within 24 hours. However, during periods of high demand, please allow 2–3 business days for processing. Once your order has shipped, we’ll send a shipping confirmation email with your tracking number so you can easily follow its journey.

For our UK customers, we offer Next Working Day delivery for £6.95. To receive your order the next working day, please place it by 12:00 AM; orders placed after this time will arrive the following day.

We also offer free standard delivery in the UK on orders over £50. For orders under £50, standard delivery is £3.95.

For further information, please visit our shipping policy.

We’re sorry to hear that! Please contact our customer service team at hello@welborganics.com if you’re experiencing any issues with your order delivery. We’ll work with you to resolve the problem as quickly as possible.

We offer a 14-day return policy on all unopened and unused products.
As our products are handmade and consumable, we are unable to accept returns on any items that have been opened or used.

We do not offer exchanges.

For further information, please visit our returns policy.

For our UK customers, we offer Next Working Day delivery for £6.95. To receive your order the next working day, please place it by 12:00 AM; orders placed after this time will arrive the following day.

We also offer free standard delivery in the UK on orders over £50. For orders under £50, standard delivery is £3.95.

For our international orders, shipping will be calculated at check out.

For further information, please visit our shipping policy.

Our products are 100% organic and handcrafted in small batches in Surrey, England. All of our blends are herbalist-formulated, free from artificial flavours and preservatives, made with care and intention. We only add ingredients for their functional health benefits, ensuring our products are effective and sustainably crafted. just look at our Ingredient Lists, and see References under the product pages to see read the various clinical studies on the ingredients we use in our products.

Sustainability is part of our DNA. Our signature glass jars and tincture droppers are not only recyclable, but also reusable and our pouches are made from 100% recycled materials. Even the labels and shipping boxes are fully recyclable, because we’re fully committed to a thriving planet.

All ingredients are gluten-free, but cross contamination of allergens may occur during processing.

Consult a health practitioner if you are pregnant, breastfeeding, or taking prescription medication.

Most of our herbal tea blends and tinctures can be taken daily. Please read and follow the Suggested Use on each product.

Yes! All of our tinctures are alcohol-free, made using the finest organic vegetable glycerite.

Glycerite is a gentle, plant-based extract that preserves the beneficial compounds of our herbs while providing a smooth, naturally sweet alternative to alcohol-based tinctures - perfect for anyone seeking an alcohol-free, natural way to enjoy herbal wellness.

Please contact us on hello@welborganics.com or via the contact us form and we will get back to you as soon as possible.

Please contact us via email on hello@welborganics.com or via the contact us form and we will get back to you as soon as possible.

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